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Terms of Service

Last updated: 5 June 2026

1. Agreement to these terms

These Terms of Service ("Terms") govern your access to and use of OrderCap's mobile application, website (ordercap.app), customer receipt pages (pay.ordercap.app), and related services (collectively, the "Service").

By creating an account, downloading the app, or otherwise using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

If you use the Service on behalf of a business, you represent that you have authority to bind that business to these Terms.

2. What OrderCap is (and is not)

OrderCap is order-tracking and record-keeping software. It helps businesses capture orders from WhatsApp, phone, walk-ins, and other channels; record payments; collect transfer receipts; and view business summaries.

OrderCap is not a point-of-sale system, payment processor, bank, or financial institution. We do not hold customer funds, process card payments, or guarantee that a payment recorded in the app was actually received. You remain solely responsible for how you price, collect, and reconcile payments with your customers.

3. Eligibility and accounts

  • You must be at least 18 years old (or the age of majority where you live) to register a business account.
  • You must provide accurate business and contact information and keep it up to date.
  • You are responsible for all activity under your account, including actions by staff you invite.
  • You must keep login credentials confidential and notify us promptly of unauthorized access.
  • One person or business may not share accounts in a way that circumvents plan limits or security controls.

4. Your data and your customers

You control the order and customer information you enter into OrderCap. You are responsible for:

  • Having a lawful basis to collect and process your customers' information
  • Telling your customers how you use their data (including use of OrderCap)
  • Accuracy of orders, amounts, and payment records you create or approve
  • Resolving disputes with your customers about services, prices, or payments

You grant OrderCap a limited license to host, process, and display your content solely to provide and improve the Service, as described in our Privacy Policy.

5. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of applicable regulations
  • Upload false receipts, fake payment records, or misleading order information
  • Attempt to access another business's data or bypass authentication or access controls
  • Reverse engineer, scrape, or overload the Service except as permitted by law
  • Introduce malware or interfere with the Service's operation or other users' access
  • Use the Service to harass, defraud, or harm others

We may investigate violations and suspend or terminate accounts that breach these rules.

6. Plans, trials, and fees

OrderCap offers a free tier with core features, a full-feature trial for new businesses (typically about one month), and paid Pro plans. Feature availability depends on your plan and trial status, as shown in the app.

  • Trial length, pricing, and included features may change; we will communicate material changes in the app or on our website.
  • After a trial ends, Pro-only features may be restricted unless you subscribe to Pro.
  • Paid subscriptions, when available, renew according to the billing terms shown at purchase unless cancelled.
  • Refunds, if any, will be handled according to the policy stated at the time of purchase and applicable app store rules.

7. Receipt collection and pay links

OrderCap may provide QR codes or links so your customers can upload bank transfer receipts. You are responsible for displaying those links appropriately, verifying receipts before marking orders paid, and complying with any rules that apply to your business or payment methods.

OrderCap does not guarantee that an uploaded image proves a valid payment. Approval decisions remain yours.

8. Offline use and sync

The app may work offline and sync when connectivity returns. You are responsible for resolving conflicts or duplicate entries that can occur when multiple devices record data offline. We do not guarantee that sync will be instantaneous or error-free in all network conditions.

9. Intellectual property

OrderCap and its logos, software, and content (excluding your business data) are owned by us or our licensors and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks or brand except as needed to use the Service as intended.

You retain ownership of content you submit. You represent that you have the rights to submit it and that it does not infringe third-party rights.

10. Third-party services

The Service may link to or integrate with third-party services (e.g. app stores, messaging apps, cloud hosting). Your use of those services is governed by their terms. We are not responsible for third-party products or services.

11. Suspension and termination

You may stop using the Service and request account closure at any time by contacting us.

We may suspend or terminate your access if you breach these Terms, if required by law, if continued provision creates risk for us or other users, or if we discontinue the Service. Where practical, we will give notice before termination except in cases of serious abuse or legal requirement.

Upon termination, your right to use the Service ends. Provisions that by nature should survive (including disclaimers, limitations of liability, and dispute terms) will survive.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or that data will never be lost. You should maintain your own backups of records important to your business where appropriate.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ORDERCAP AND ITS OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) TEN THOUSAND NAIRA (₦10,000), EXCEPT WHERE LIABILITY CANNOT BE LIMITED BY APPLICABLE LAW.

We are not liable for disputes between you and your customers, or for payment failures, chargebacks, or regulatory issues arising from how you run your business.

14. Indemnification

You agree to indemnify and hold harmless OrderCap from claims, damages, and expenses (including reasonable legal fees) arising from your use of the Service, your business data, your violation of these Terms, or your violation of any law or third-party rights.

15. Governing law and disputes

These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict-of-law principles, except where mandatory local consumer protection laws apply.

Before filing a formal claim, you agree to contact us at victoronlytest@gmail.com and attempt to resolve the dispute informally. Courts in Lagos, Nigeria shall have exclusive jurisdiction over disputes that cannot be resolved informally, unless applicable law requires otherwise.

16. Changes to these terms

We may update these Terms from time to time. We will post the updated version on this page and revise the "Last updated" date. Material changes may be communicated through the app or by email. Continued use after changes take effect constitutes acceptance. If you do not agree to updated Terms, you must stop using the Service.

17. General

  • These Terms, together with the Privacy Policy, are the entire agreement between you and OrderCap regarding the Service.
  • If any provision is found unenforceable, the remaining provisions remain in effect.
  • Our failure to enforce a provision is not a waiver of our right to do so later.
  • You may not assign these Terms without our consent; we may assign them in connection with a merger or sale.

18. Contact

Questions about these Terms: victoronlytest@gmail.com or our contact page.